Shipping Policy

Effective Date: December 27, 2024

At Pure Pariz, we are committed to delivering your order promptly and securely. This Shipping Policy outlines the terms and conditions related to shipping for orders placed through our website (purepariz.net) or in our physical store located at 840 N Cedar Ln, Dinuba, California. By placing an order with us, you agree to the following shipping terms.

1. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with your purchase details. Please verify the accuracy of your order to ensure the correct shipping information and items.
  • Processing Time: Orders are typically processed and shipped within 1-2 business days from the time of purchase. Orders placed on weekends or holidays may experience a slight delay and will be processed on the next available business day.
  • Shipping Delays: While we strive to ship orders promptly, certain factors such as high demand, holidays, or stock availability may cause delays. If there is a significant delay in processing your order, we will notify you via email.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping:

    • Typically delivers within 5-7 business days from the time your order is shipped.
    • This option is available for domestic U.S. orders.

  • Expedited Shipping:

    • Typically delivers within 2-3 business days.
    • This option is available for U.S. orders and may incur an additional fee, depending on the weight and destination.

  • International Shipping:

    • We offer shipping to international locations.
    • Delivery typically takes 10-15 business days, depending on the destination country and customs processing.
    • Customs duties, taxes, and other fees imposed by the destination country are the responsibility of the buyer.

3. Shipping Costs

  • Domestic Shipping:
    Shipping costs are calculated at checkout based on the destination address, size, and weight of the order. You will be able to review and approve these charges before completing your payment.

  • International Shipping:
    International shipping charges are calculated based on the destination country, the weight of the order, and the shipping method selected. Additional fees such as customs duties or import taxes may apply, and these are the responsibility of the customer.

4. Free Shipping Offers

  • We occasionally offer free shipping promotions for eligible orders. This offer is typically valid for orders over a specified amount and within specific timeframes. Details of such promotions will be provided on our website or via email newsletters.
  • Free shipping is typically limited to Standard Shipping within the U.S. and may exclude international or expedited shipping options.

5. Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number that allows you to monitor the status of your shipment.
  • You can track your order through the carrier’s website (e.g., USPS, UPS, FedEx) using the provided tracking link.

6. Shipping Restrictions

  • P.O. Boxes: We are unable to ship to P.O. Boxes or military addresses (APO, FPO). Please provide a physical address for shipping.
  • Unavailable Shipping Locations: We may not be able to ship to certain remote areas or locations with limited access. If shipping to your location is unavailable, we will notify you immediately and offer alternative solutions.

7. Address Accuracy

  • Please ensure that your shipping address is accurate and complete. Pure Pariz is not responsible for shipping delays or non-delivery due to incorrect or incomplete address information.
  • If there is an issue with the provided shipping address, please contact us immediately at info@purepariz.net or (559) 591-3394 to update it before your order is shipped.

8. Shipping Insurance and Risk of Loss

  • Shipping Insurance: While we take care to ensure that your order is securely packaged and shipped, Pure Pariz is not responsible for lost or damaged items once they have been handed over to the carrier. If you would like to add insurance to your shipment, please contact us at the time of your order to inquire about options.
  • Risk of Loss: The risk of loss or damage to your order passes to you once the carrier has delivered it to your specified shipping address. If you believe your package is lost or damaged in transit, please contact the carrier directly to file a claim.

9. Customs Duties and Taxes (International Orders)

  • For international orders, customs duties, taxes, and other fees imposed by the destination country may apply.
  • These additional charges are not included in the purchase price or shipping cost and are the responsibility of the buyer.
  • Pure Pariz does not control or influence customs regulations and charges. We recommend that international customers check with their local customs office to estimate any potential fees.

10. Returns and Shipping Charges

  • If you wish to return an item, please refer to our Refund & Returns Policy for information on return shipping procedures.
  • Shipping Charges are non-refundable unless the return is due to an error on our part (e.g., receiving the wrong product or damaged items).

11. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any updates or changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of any changes.

12. Customer Support

If you have any questions or need assistance regarding shipping, please contact our customer support team:

Our customer service team is available to assist you Monday to Friday, from 9:00 AM to 5:00 PM PST.

By purchasing from Pure Pariz, you acknowledge that you have read and agree to this Shipping Policy. We look forward to providing you with fast and reliable shipping to ensure a smooth shopping experience.

Please ensure this policy is easily accessible to your customers and updated regularly to remain compliant with all regulations.