Sales Policy

Effective Date: December 27, 2024

Welcome to Pure Pariz! By accessing and purchasing from our website (purepariz.net) or our physical store located at 840 N Cedar Ln, Dinuba, California, you agree to comply with the following Sales Policy. Please read this policy carefully to ensure a clear understanding of the terms and conditions governing your purchase experience with us.

1. Pricing and Payment

  • Prices:
    All product prices listed on our website are in USD (United States Dollar) and exclude applicable taxes, shipping costs, and any additional fees. The final price, including taxes and shipping charges, will be calculated during the checkout process.

  • Payment Methods:
    We accept various payment methods for your convenience:

    • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
    • PayPal: A secure and convenient option for online payments.
    • In-store Cash Payments: For purchases made directly in our physical store.

  • Payment Security:
    Pure Pariz ensures a secure shopping experience. All online payments are processed using SSL encryption, which protects your personal and payment information during transmission. Our system follows the latest security protocols to safeguard your data and provide a secure checkout process.

2. Product Availability

  • Stock Availability:
    While we make every effort to ensure the availability of all products listed on our website, stock is subject to availability at the time of your order.

    • In case of high demand or inventory discrepancies, items may be temporarily unavailable, and we will notify you promptly if this happens.
    • We reserve the right to limit quantities of any products or cancel any orders that cannot be fulfilled.

  • Out-of-Stock Products:
    If the product you ordered is out of stock or unavailable, we will contact you immediately to offer alternative options. You may choose from the following:

    • A backorder (if the item is expected to become available soon).
    • A replacement product of similar value and quality.
    • A full refund for the unavailable item.

3. Order Confirmation and Changes

  • Order Confirmation:
    After placing your order, you will receive an order confirmation email with details of your purchase, including the product(s) ordered, shipping address, and payment details. Please review your order carefully to ensure that all information is accurate.

  • Order Modifications and Cancellations:

    • You may request changes to or cancel your order within 24 hours after placing it by contacting us at info@purepariz.net or calling (559) 591-3394.
    • After this 24-hour window, we cannot guarantee changes to your order as it may already be in processing or shipped.

4. Shipping and Delivery

  • Shipping Methods:
    We offer a variety of shipping options to ensure timely delivery of your order:

    • Standard Shipping: Typically delivers within 5-7 business days from the date of shipment.
    • Expedited Shipping: Available for faster delivery, typically within 2-3 business days from the date of shipment.
    • International Shipping: Available for customers outside the United States, with delivery typically taking 10-15 business days, depending on the destination country.

  • Shipping Costs:
    Shipping charges are calculated based on your delivery address and the size/weight of your order. These costs will be clearly displayed during the checkout process before you finalize your purchase.

  • Delivery Times:
    While we strive to deliver within the estimated time frames, please note that shipping delays may occur due to various factors, including weather, holidays, or carrier delays. In such cases, we will notify you as soon as possible regarding any expected delays.

  • Tracking:
    Once your order has shipped, you will receive an email with a tracking number that allows you to monitor the status of your shipment.

5. Returns and Refunds

At Pure Pariz, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return policy for most products. For full details on how to return your items, request a refund, or make an exchange, please refer to our Refund & Returns Policy.

  • Conditions for Returns:

    • Items must be returned unused, in original packaging, with tags intact.
    • You must provide proof of purchase (order number or receipt).

  • Refund Process:
    After your return is processed and inspected, a refund will be issued to the original payment method used. Refund processing may take up to 10 business days, depending on your payment provider.

6. Promotions and Discounts

  • Promotional Offers:
    Any promotional offers, including seasonal discounts, sales events, or special offers, are valid only for the specified duration and may not be combined with other promotions or discounts unless explicitly stated.
  • Coupon Codes:
    If you are using a discount code or coupon, ensure that the code is entered during checkout. Expired codes will not be valid, and you will not be able to apply them to your order once it is submitted.

7. Customer Support

We are here to help! If you have any questions or need assistance with your purchase, order, or returns, please contact us:

Our customer support team is available Monday to Friday from 9:00 AM to 5:00 PM PST.

8. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be effective immediately once posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed about any changes that may affect your purchasing experience.

By purchasing from Pure Pariz, you acknowledge that you have read, understood, and agree to be bound by this Sales Policy. Thank you for choosing Pure Pariz, and we look forward to providing you with the best products and customer service.

Please ensure that this policy is easily accessible to your customers and is regularly updated to comply with applicable regulations.